NHTSA Complaint #11717796 — 2018 DODGE CHARGER

The contact owns a 2018 Dodge Charger. The contact stated that while driving at slow speeds, there was an abnormal, repetitive thud sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the wheel bearings were replaced; however, after the repair, the failure persisted. The vehicle was taken back to the mechanic, where a diagnostic test was performed, and it was determined that the driveshaft needed to be replaced. The contact purchased the driveshaft and had the part replaced by the mechanic. Despite the repair, the failure returned after exiting the highway. Upon investigation, the contact discovered NHTSA Campaign Number: 18V281000 (Power Train) and associated the failure with the recall. The manufacturer was notified of the failure, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 90,000.