NHTSA Complaint #11378611 — 2018 DODGE CHARGER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11378611
Vehicle	2018 DODGE CHARGER
Component	POWER TRAIN
Date of Incident	September 30, 2018
Date Filed	December 9, 2020
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING & THE CAR IS IN MOTION, I WOULD BE ATTEMPTING TO UPSHIFT USING THE PADDLES ON THE STEERING WHEEL AND THE TRANSMISSION WOULD INSTEAD DOWNSHIFT. IT'S BEEN OCCURRING SINCE I PURCHASED THE VEHICLE IN 2018. IT UNPREDICTABILITY OCCURS AT VARIOUS SPEEDS, GEARS, AND TIME OF DAY. I NOTIFIED THE SERVICE TECH AT REDLANDS DODGE, WHERE PURCHASED, WHEN I BROUGHT THE CAR IN FOR ITS 1ST OIL CHANGE @ JUST PRIOR TO 6K MILES IN 2018 AND AGAIN IN 2019. THE RESPONSE WAS ALWAYS THE SAME, THEY MUST DRIVE & DUPLICATE THE PROBLEM. I HAVE VIDEP THAT WILL SHOW THE WORST ITS EVER BEEN FROM LAST MONTH NOV ' 2020 IN WHICH IT SHOWS THE TRANSMISSION, CONSTANTLY OR EVERY TIME, DOWNSHIFTING WHEN PRESSING THE UPSHIFT PADDLE. HOW DO I SEND THIS VIDEO TO YOU?

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