NHTSA Complaint #11389251 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11389251
Vehicle 2013 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 76,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

AUTOMATIC TRANSMISSION FAILED AFTER 76,000 MILES. TRANSMISSION WOULD OCCASIONALLY SLIP EVERY COUPLE OF WEEKS SINCE INITIAL PURCHASE. A FEW DAYS BEFORE TRANSMISSION FAILURE THE VEHICLE STARTED TO JERK AND WOULD HAVE INTERMITTENT TRANSMISSION ISSUES. ULTIMATELY THE TRANSMISSION FAILED WHILE DRIVING AND ONCE PARKED, THE VEHICLE WOULD ONLY START IN NEUTRAL AND THE VEHICLE WOULD NOT SHIFT TO REVERSE. THE VEHICLE WAS DRIVEN FOR AROUND 1-2 YEARS AND THEN WAS MAINTAINED IN A STORAGE STATE FOR 4 YEARS AND THEN WAS DRIVEN FOR ANOTHER 1-2 YEARS BEFORE THE TRANSMISSION FAILED AT 76,000 MILES. THESE TRANSMISSIONS FAILING IS AND REPORTS SAY THAT IT WAS A KNOWN ISSUE FROM THE START. TRANSMISSION ISSUES WHILE DRIVING POSE A MODERATE SAFETY CONCERN AND COULD POTENTIALLY CAUSE AN ACCIDENT ON THE ROAD IN A TRAFFIC CONDITION. BASED ON NUMEROUS COMPLAINTS ABOUT THE TRANSMISSION ISSUES ON THIS VEHICLE, FORD NEEDS TO BE HELD ACCOUNTABLE AND AN OFFICIAL RECALL NEEDS TO BE ISSUED FOR THE TRANSMISSION ON THE 2013 FORD FOCUS! THE CONDITIONS FOR THIS RECALL SHOULD BE BASED ON MEETING ONE (NOT BOTH) OF THE FOLLOWING: LESS THAN 7/10 YEARS, OR 100,000/150,000 MILES.

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