NHTSA Complaint #11389139 — 2014 JEEP CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11389139 |
| Vehicle | 2014 JEEP CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 97,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
AFTER SPENDING $1,400 DEC 2020 AT THE PUTNAM, CT, JEEP, DODGE, DEALERSHIP, ON THE NEW SHIFT, $300 BEING SOFTWARE UPDATE, AND HVAC ISSUE........NOW MY VEHICLE JUST SHUTS DOWN WHILE I AM DRIVING. THE SHUT DOWN HAPPENS FIVE MINUTES AWAY FROM HOME, RIGHT IN THE SAME SPOT, EVERY DAY. ONCE IT SHUTS DOWN, I AM STUCK THERE, WAIT A MINUTE AND RESTART THE VEHICLE. IT BEGINS TO START IN A STRAINED SORT OF WAY. I LIVE IN A RURAL AREA SO NOT TOO BAD AND NOW I DO NOT LEAVE MY NEIGHBORHOOD ON THE HUGE HILL SIDE SEEING THERE IS MORE TRAFFIC, THE CAR WILL BE STUCK ON THAT HILL WHICH IS A MAIN TRAFFIC STREET. THIS ENGINE TURNING OFF HAPPENS EVERY TIME I TAKE THE CAR OUT IN THE MORNING. SEEMS LESS IF I WARM IT UP FIRST AND DRIVE REALLY SLOW AS THIS HAS HAPPENED BEGINNING OF JANUARY 2021 AND I AM TRYING TO DEAL WITH IT. I AM A SENIOR CITIZEN (NOT WORKING) SO I GO ON ERRANDS OR APPTMTS IN THE MORNING. BEGAN JAN 4TH 2021 AND CONTINUES.
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