NHTSA Complaint #11389135 — 2020 KIA SOUL
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11389135 |
| Vehicle | 2020 KIA SOUL |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 16,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KY |
Consumer Description
1-ON THREE DIFFERENT TIMES I PULLED OUT ONTO THE HIGHWAY TO GO AND MY CAR GOES INTO LIMP MODE NO POWER HOW MUCH YOU PUSH THE GAS PETAL THEM EVENTUALLY IT TAKES OFF AND GOES. CALLED THE DEALER WHERE I PURCHASED MY CAR AND THEY TOLD ME TO JUST DRIVE MY CAR IN SPORT MODE. I DON'T LIKE HAVING TO DRIVE MY CAR IN SPORT MODE THE RPM'S RUN HIGH AND IT USES MORE GAS. 2- MY FORWARD COLLISION ASSIST SYSTEM CAUSES MY DASH LIGHTS (COLLISION LIGHT, ABS LIGHT, TRACTION CONTROL LIGHTS COME ON AND AGAIN WENT BACK TO KIA AND THEY BASICALLY TOLD ME UNTIL THEY CAN DUPLICATE IT THEY DON'T HAVE ANYTHING TO CALL KIA ABOUT. 3- MY GAS HAND LIES AT TIMES I CAN FILL MY CAR UP AND THE HAND GOES TO HALF A TANK AND TAKES HRS TO A DAY OR TWO FOR THE HAND TO MOVE TO FULL. 4-JUST RECENTLY IN A WALMART PARKING LOT MY CAR JUST SHUT OF AS IF I TURNED THE KEY OFF AGAIN MY DEALER SAID IF THE CAN'T DUPLICATE IT THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING MY CAR SOMETHING NEEDS TO BE DONE I WONDER IF ANYONE ELSE IS HAVING THE SAME PROBLEMS. THIS HAS BEEN HAPPENING OVER 5 MONTHS WITH THE LAST EPISODE ON JAN.6,2021
Related Complaints for the 2020 KIA SOUL
Other ENGINE Complaints
#11718557
I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we...
#11718252
My car suddenly cut off while I'm driving putting me and others at risk in traffic and then my mechanic confirmed tha...
#11716026
My car is burning oil and showing signs of blow-by. I suspect it is due to the faulty piston rings that prompted your...
#11714287
I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ri...
#11711959
My 2020 Kia Soul has around 135,000 miles on it. When accelerating it sounded like a rod or piston was coming through...
Recent Complaints for the 2020 KIA SOUL
#11713543
AIR BAGS
Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that t...
#11712729
UNKNOWN OR OTHER
My 2020 Kia Soul is suffering catastrophic engine failure from a known safety recall defect involving the piston oil ...
#11709854
ENGINE AND ENGINE COOLING
The contact owns a 2020 Kia Soul. The contact stated that the vehicle indicated that the oil level was low. The vehic...
#11707385
FUEL/PROPULSION SYSTEM
The problems with the KIa Sol began with the "check engine" light continuously coming on in January of 2025. Took it ...