NHTSA Complaint #11388842 — 2017 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11388842
Vehicle	2017 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	January 15, 2021
Date Filed	January 19, 2021
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WHILE DRIVING STRAIGHT FORWARD ON A WELL-MAINTAINED HIGHWAY UNDER NORMAL ROAD CONDITIONS MY CAR HAS BEEN HIT WITH SEVERAL ROCKS THAT HAVE BEEN FLUNG FROM TRUCK WHEELS INTO MY LANE. MY CAR'S WINDSHIELD CHIPPED AND CRACKED IN AN UNUSUALLY EASY AND VIOLENT MANNER. ONE OF THE CRACKS SPECIFICALLY SEEMS LIKE A HAZARD TO THE STRUCTURAL INTEGRITY OF THE GLASS, AS IT IS EASILY SPREADING WITH ANY PRESSURE ON THE WINDSHIELD. I HAVE ONLY HAD THIS CAR FOR 6 MONTHS, AND I HAVE 7 (POSSIBLY MORE) VISIBLE ROCK CHIPS AND CRACKS ON THE WINDSHIELD. MY PRIOR SUBARU WAS AN OLDER (2001) MODEL AND I NEVER EXPERIENCED A VISIBLE ROCK CHIP IN 8 YEARS OF OWNERSHIP.

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