NHTSA Complaint #11567900 — 2017 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11567900
Vehicle	2017 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	January 21, 2024
Date Filed	January 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

Right side of windshield had a small crack. Illinois law can’t drive with a cracked windshield. Called Subaru they don’t fix windshield problems. Appointment at Safelite on 1/23/24 crack had gotten bigger they cannot repair now have to replace windshield. Appointment on 1/25/24 to replace windshield. No prior incident that would have led to this situation. Never owned a car where the windshield needed to be replaced.

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