NHTSA Complaint #11388743 — 2011 KIA OPTIMA ENGINE

Complaint Details

ODI Number	11388743
Vehicle	2011 KIA OPTIMA
Component	ENGINE
Date of Incident	January 14, 2021
Date Filed	January 18, 2021
Mileage	201,006 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAD PURCHASED THIS CAR ON THURSDAY JANUARY 14, 2021THE CAR STARTED JERKING AND TURN IT OFF AND ONE TURNED BACK ON I TOOK IT BACK TO THE DEALERSHIP AND THEY TOLD TOLD ME IT'S NOT THEIR PROBLEM IN A VERY RUDE WAY. SO I ASKED THEM CAN I HAVE THE OWNERS NUMBER AND THEY TOLD ME THAT THEY CAN'T GIVE IT TO ME AND IF I KEEP ASKING THEY'RE GOING TO CALL THE POLICE ON ME. SO I TOOK THE CAR TO KIA TO SEE WHAT THEY CAN DO FOR THE CAR ABOUT THE RECALL AND THEY TOLD ME THEY IF THE PART IS COVERED BUT I LOOKED ONLINE AND IT IS ON RECALL.

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