NHTSA Complaint #11388394 — 2016 TESLA MODEL X

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11388394
Vehicle	2016 TESLA MODEL X
Component	STEERING
Date of Incident	December 10, 2020
Date Filed	January 15, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

IN SUMMER OF 2020 MY SCREEN FOR ODOMETER, SPEED AND AUTO PILOT STATUS WENT OUT. THE DRIVER SCREEN WENT BLACK AND NEVER CAME BACK ON. TESLA SERVICE REQUEST A REPLACEMENT WHICH I HAD TO PAY $1500+, FEW MONTH LATER MY STEERING WHEEL WAS VERY LOOSE AND OFFBEAT. AGAIN, I HAD TO PAY OUT OF POCKET. WHICH I BELIEVE WAS DANGEROUS TO DRIVE BECAUSE I COULD NOT TURN VERY WELL. NOW, MY CAR TAKES VERY LONG TIME TO TURN ON AND THE DRIVER SIDE WINDOW DOES NOT CLOSE ALL THE WAY.

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