NHTSA Complaint #11388326 — 2017 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11388326
Vehicle 2017 FORD F-150
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 72,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

ON DEC 27 OWNER OPENED THE REAR RIGHT DOOR OF THE VEHICLE, WHEN ATTEMPTING TO CLOSE THE DOOR IT WAS OBSERVED THAT THE LATCH DID NOT FUNCTION DUE TO POSSIBLE ICE ACCUMULATION ON THE LOCKING MECHANISM OF THE DOOR. SUSPECT THAT THE DOOR IS ALLOWING TOO MUCH WATER IN DURING MILD TO MODERATE RAIN EVENTS AND THE DOOR HAS A DESIGN FLAW RESULTING IN INADEQUATE DRAINAGE AND AIR CIRCULATION IN THE DOOR CAUSING THE LOCKING MECHANISMS TO FAIL. VEHICLE WAS NOT ABLE TO BE DRIVEN ON THE 27TH AS THE ICE HAD NOT MELTED YET AND THE LATCH CONTINUED TO FAIL. ON THE 29TH, THE DOOR WAS FINALLY ABLE TO LATCH AGAIN AFTER IT WARMED UP. BELOW ARE SOME OF THE METEOROLOGICAL CONDITIONS DURING THAT TIME. VEHICLE COULD NOT BE SECURED DURING THIS TIME AND THE DOOR HAD TO BE RATCHET STRAPPED SHUT FROM THE INSIDE. DURING THE DAY OF DEC 26 THROUGH NIGHT OF THE DEC 27, DAY TIME HIGHS OF MID 30S AND OVERNIGHT LOWS IN THE LOW 20S WITH RAIN ON DEC 24TH.

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