NHTSA Complaint #11388266 — 2020 KIA SOUL

AT 10K MILES THE VEHICLE SHUT OFF MULTIPLE TIMES WITH NO WARNING OR DUMMY LIGHTS RIGHT AFTER I SLOWED AND MADE A TURN. OIL CHANGE WAS SCHEDULED FOR THE FOLLOWING WEEK. TOOK VEHICLE IN AND WAS ALMOST OUT OF OIL. AT 13,400 MILES VEHICLE STARTED MAKING LOUD TICKING NOISE AND WAS NOT PROPERLY ACCELERATING. EACH TIME I HAD SLOWED TO MAKE A TURN AND WHEN I ATTEMPTED TO ACCELERATE, THE RPM WOULD GO UP, BUT THE VEHICLE DID NOT GO AS IF IT WAS IN NEUTRAL. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO OIL ON THE DIPSTICK. THEY STARTED AN OIL CONSUMPTION TEST AND SAID THE ACCELERATION ISSUE WAS DUE TO LACK OF OIL. 5 DAYS AND 200 MILES LATER I TOOK IT BACK TO THE DEALERSHIP BECAUSE IT WAS MAKING THE LOUD NOISE AGAIN FROM THE ENGINE AND ALSO NOT ACCELERATING PROPERLY. THEY TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND TO COME BACK IN 300 MORE MILES. THIS VEHICLE IS NOT SAFE TO DRIVE 300 MORE MILES DUE TO THE ACCELERATION ISSUES. I CALLED KIA CORPORATE AND THEY SAID THE DEALERSHIP KNOWS BEST. I AM FEARFUL OF DRIVING IT BECAUSE IT HAS ALREADY ALMOST CAUSED AN ACCIDENT ONCE.