NHTSA Complaint #11388219 — 2014 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11388219
Vehicle	2014 JEEP CHEROKEE
Component	ENGINE
Date of Incident	January 14, 2021
Date Filed	January 14, 2021
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

THIS YEAR JEEP WAS EQUIPPED WITH A PLASTIC ENGINE OIL COOLER HOUSING THAT IS EASILY CRACKED WHEN THE OIL IS CHANGED. I HAVE HAD TO REPLACE IT TWICE, AND IT IS LEAKING AGAIN. DUE TO SIGNIFICANT OIL LEAKS AND LOSS OF OIL IN THE ENGINE, I TOOK IT TO THE CHRYSLER AUTO SERVICE CENTER THEY TOLD ME THE "LIFTERS" IN THE ENGINE ARE NOW 'TAPPING' PROBABLY FROM LOSS OF OIL PRESSURE, AND THE COST TO REPLACE BOTH THE ENGINE OIL COOLER HOUSING, AND THE LIFTERS WILL BE ANOTHER $1,900. I'M STILL TRYING TO UNDERSTAND THE THOUGHT PROCESS BEHIND PUTTING A PLASTIC PART ON AN ENGINE KNOWING THAT HOT OIL TRAVEL THROUGH IT????

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