NHTSA Complaint #11388114 — 2008 MERCURY SABLE SUSPENSION

Complaint Details

ODI Number	11388114
Vehicle	2008 MERCURY SABLE
Component	SUSPENSION
Date of Incident	January 14, 2020
Date Filed	January 14, 2021
Mileage	158,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCURY SABLE. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE DOING BASIC MAINTENANCE, THE CONTACT NOTICED THAT THE DRIVER'S SIDE REAR SPRING WAS FRACTURED AND THE REAR SUB FRAME BOLTS FAILED CAUSING THE SUBFRAME TO DROP. THE VEHICLE WAS TOWED TO THE TOYCEN FORD (1000 CHIPPEWA CROSSING BLVD, CHIPPEWA FALLS, WI 54729, (715) 723-6060) WHERE THE VEHICLE WAS INSPECTED. THE TECHNICIAN DETERMINED THAT THE VEHICLE WAS UNREPAIRABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 158,000.

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