NHTSA Complaint #11387823 — 2019 TOYOTA AVALON

MY VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING IF THIS WAS TO HAPPEN THE VEHICLE WILL STALL AND NOT BE ABLE TO RESTART AND IF IT HAPPENS WHILE DRIVING ON THE INTERSTATE WHICH I DRIVE 45 MINS ONE WAY TO WORK DAILY THEN THE CAR WILL LOCK UP AND I WONT BE ABLE TO MOVE IT AND COULD CAUSE ACCIDENTS TO WHERE THE VEHICLE COULD EXPLODE AND TOYOTA HAS NO IDEA HOW TO FIX IT AND ITS BEEN SITTING SINCE OCT 2020. I HAVE CONTACTED THEIR CORPORATE OFFICE AND THE DEALERSHIP IN WHICH NEITHER ARE WILLING TO WORK WITH ME IN REGARDS TO PAYMENTS BEING EXEMPT TILL THEY KNOW HOW TO FIX MY CAR. THEY SAID ITS EITHER I WAIT IT OUT TILL THEY KNOW OR TRADE IT IN FOR AN EQUAL TRADE. MY ISSUE HERE IS THE CAR HAS LOST EQUITY IN IT SO THE NEW LOAN WOULD PROBABLY BE UPSIDE DOWN ON THE LTV WHICH IS COSTING ME, THEY PULL MY CREDIT WHICH WOULD MAKE IT GO DOWN, DONT GET ME WRONG ITS LOAN WORTHY BUT WHY SHOULD I HAVE TO GO THRU ALL THIS RED TAPE WHEN THEY ARE THE ONES WHO CAUSED THE ISSUE BY SELLING A LEMON TO CUSTOMERS. WHY DO I HAVE TO CONTINUE TO MAKE PAYMENTS ON A CAR THAT I HAVE ONLY OWNED SINCE MAY 2020 AND HAS BEEN SITTING SINCE OCT THAT I CAN ONLY LOOK AT ...I MEAN HOW LONG DOES ONE HAVE TO PAYOUT WITHOUT GETTING ANYTHING IN RETURN? THIS CANNOT BE LEGAL FOR THEM TO CONTINUE TO CHARGE PEOPLE FOR PRODUCTS THEY CANT USE??? I LOVE THIS AVALON AND IT IS TOP OF THE LINE WITH THE EXTRAS SO I AM COMPLETELY HAPPY WITH IT BUT TOYOTA IS NOT BEING FAIR. THEY HAVE GIVEN ME THE RENTAL CAR SO I DONT LOOSE MY JOB BUT THAT IS SOMETHING THEY SHOULD DO FOR GOD SAKES. AND THAT DOESNT HAVE ANYTHING TO DO AT ALL WITH THE PAYMENTS I HAVE TO PAY ON A CAR I CAN ONLY LOOK AT FOR THE LAST 4 MONTHS...PLEASE HELP ME THANK YOU IN ADVANCE.