NHTSA Complaint #11375061 — 2019 TOYOTA AVALON

AFTER SEEING A NEWS REPORT ABOUT A FUEL PUMP RECALL IN TOYOTA AVALONS, I CHECKED MY VIN ON THE NHTSA WEBSITE AND, INDEED, MY VEHICLE IS INCLUDED IN THE RECALL. I IMMEDIATELY CONTACTED MY SALESPERSON AT THE TOYOTA DEALERSHIP AND ASKED HIM TO CHECK ON THE RECALL RESOLUTION. HE RESPONDED THAT THERE WAS NO REMEDY AVAILABLE YET. SINCE THE RECALL OCCURRED IN JANUARY 2020, IT IS UNACCEPTABLE THAT THERE IS NO REMEDY YET. I HAVE NEVER RECEIVED ANY DOCUMENTATION OR CORRESPONDENCE FROM TOYOTA REGARDING THIS RECALL. I AM A SENIOR CITIZEN WITH IMPAIRED HEALTH WHO LIVES ALONE. IT IS CRITICAL THAT I HAVE A SAFE VEHICLE TO DRIVE TO MY FREQUENT MEDICAL APPOINTMENTS. THAT IS WHY I PURCHASED THIS VEHICLE IN THE FIRST PLACE. I DO HAVE TO DRIVE ON HIGHWAYS IN ORDER TO GET TO THESE APPOINTMENTS AND THIS RECALL MAKES ME VERY ANXIOUS!