NHTSA Complaint #11387630 — 2016 NISSAN ROGUE

I PURCHASED MY VEHICLE IN 2016 BRAND NEW. NOT EVEN A YEAR INTO OWNING THE VEHICLE, AT 12,497 MILES ON 5/1/2017, MY AC STOPPED WORKING AND NOTHING WAS BLOWING OUT OF THE VENTS. THE PART THAT WAS REPAIRED/REPLACED ON MY INVOICE STATES, "RPL THERMISTOR/THERMO CONTROL AMPLIFIER. THE AC STOPPED WORKING A SECOND TIME AT 14,976 MILES ON 8/14/2017. THIS TIME, THE PART THAT WAS REPAIRED/REPLACED ON THE INVOICE STATES, "RPL FAN & MOTOR". MY AC STOPPED WORKING A THIRD TIME AT 54,644 MILES ON 6/10/2020. THE PART THAT WAS REPAIRED/REPLACED ON THE INVOICE STATES, "RPL BLOWER RESISTOR/CONTROL AMPLIFIER." THIS TIME, I FINALLY REPORTED IT TO NISSAN AND THEY GAVE ME A "GOODWILL ADJUST" WHERE THEY OFFERED TO PAY 70% OF THE REPAIRS DUE TO BEING OUTSIDE OF WARRANTY. YOU ARE NEVER GOING TO BELIEVE THIS, BUT IT HAPPENED A FOURTH TIME AT 60,509 MILES ON 1/5/2021, BUT THIS TIME IT WAS DURING THE WINTER AND THE HEAT WOULD NOT COME OUT OF THE BLOWERS. THE NISSAN DEALERSHIP THAT TRIED TO DIAGNOSE MY VEHICLE ($140 DIAGNOSIS FEE) SAID THAT THEY WOULD NEED TO TAKE APART THE ENTIRE DASHBOARD (WHICH WOULD BE 1-2 HOURS OF LABOR AT $140/HOUR) BECAUSE THEY "TRACED AN ELECTRICAL ISSUE WITHIN THE DASHBOARD HARNESS, WOULD NEED FURTHER DIAG IN ORDER TO CONFIRM REPAIR NEEDED". BASICALLY, THE SERVICE ADVISOR WHO CALLED ME FROM THE DEALERSHIP SAID THAT THEY ALREADY NEED TO REPLACE THE PART THAT WAS JUST INSTALLED 6/10/2020 (NOT EVEN 6 MONTHS AGO) BECAUSE IT IS AN ELECTRICAL ISSUE, THEY WOULD MOST LIKELY NEED TO REPLACE THE BLOWER MOTOR, AND EITHER REPAIR OR REPLACE WIRING, WHICH COULD BE OVER $4,000 TO REPLACE THE DASHBOARD HARNESS. I CONTACTED NISSAN AGAIN AND EXPLAINED THAT THIS HAS BEEN AN ONGOING ISSUE SINCE 12,497 OF OWNING THE VEHICLE AND BECAUSE THEY ALREADY HELPED ME ONCE OUTSIDE OF WARRANTY, THEY WILL NOT HELP ME AGAIN.