NHTSA Complaint #11387552 — 2016 HYUNDAI SONATA

MILEAGE APPROX 68,000 WITH REGULAR OIL CHANGES, THE ENGINE MADE LOUD CLANKING SOUNDS UPON STARTUP. CAR WAS TOWED TO DEALER WHERE DIAGNOSIS WAS CATASTROPHIC ENGINE FAILURE DUE TO CONNECTING ROD BEARINGS WEARING PREMATURELY DESPITE SUFFICIENT OIL IN RESERVOIR. CAR HAS BEEN AT VAN NUYS, CA HUNDYAI DEALER SINCE EARLY NOVEMBER 2020. IN EARLY DECEMBER, HUNDYAI POSTED A RECALL 198 WHICH SPECIFIED CONNECTING ROD BEARING WEARING PREMATURELY ON THEIR "SAFETY RECALLS AND SERVICE CAMPAIGNS" WEBSITE PAGE. HOWEVER, MY VIN NUMBER REFERENCES NO RECALLS. MEANWHILE, THE LONG BLOCK ENGINE IN MY MODEL IS NO LONGER AVAILABLE OR MANUFACTURED. A SHORT BLOCK WOULD HAVE TO BE ADAPTED. HUNDYAI OFFERED A 75% OF REPAIR "GOOD WILL" PAYMENT, BUT THAT WAS BEFORE THEIR ADMISSION OF PROBLEMS WITH THE CONNECTING RODS. I NOTICE ON YOUR SITE THAT OTHERS HAVE THE SAME PROBLEM. I'VE HAD TO RENT A CAR FOR TWELVE WEEKS WITH NO END IN SIGHT. THE DEALERSHIP WOULD CHARGE ME AT LEAST $1600 AS MY 25% OF THE REPAIR. HUNDYAI SHOULD PAY 100% AND REIMBURSE ME MY CAR RENTAL EXPENSES. I STILL HAVE NO IDEA WHEN THE CAR WILL BE REPAIRED. IT IS SITTING AT THE DEALER.