NHTSA Complaint #11387504 — 2010 FORD FUSION

ON THE WAY TO WORK, I SUDDENLY GOT 2 ALERTS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING". I WAS WORRIED, BUT STEERING FELT OK TO ME AT THE TIME, I DECIDED TO GO BACK HOME... I LEFT CAR IN MIDDLE OF STREET WITH HAZARDS, I TURNED THE CAR OFF, THEN BACK ON TO SEE IF ERRORS WOULD CLEAR. AFTER IT STARTED THIS TIME, THE POWER STEERING WAS COMPLETELY OFF, NEW ALERTS "SERVICE ADVANCETRAC" AND "SERVICE POWERSTEERING NOW". CAR IS NOW STUCK, AND UNABLE TO BE SAFELY DRIVEN. IT TOOK ME 5 MINUTES TO GET THE CAR INTO OUR PARKING SPOT. STEERING WHEEL IS BARELY ABLE TO BE TURNED WITH EXTREME FORCE. I'M DISGUSTED TO SEE THAT MANY, MANY OTHER COMPLAINS HAVE BEEN REPORTED FOR 2010 FORD FUSION WITH THE SAME EXACT ISSUES, SOME RESULTING IN SERIOUS CAR CRASHES AND OTHER INJURIES, AND NO RECALL. IT IS INSANE TO ME THAT THERE IS NO RECALL ON THIS CAR. I HAVE NO CLUE WHAT WOULD HAVE HAPPENED IF I HAD CONTINUED ALONG TO WORK ON THE BELTWAY, AS MY LIFE WOULD HAVE CERTAINLY BEEN IN DANGER IF THIS LOCKED WHILE I WAS DRIVING. I'VE DRIVEN CARS WITH NO POWER STEERING BEFORE, BUT THIS STEERING WHEEL IS COMPLETELY LOCKED, I HAVE NO CLUE HOW I AM GOING TO GET IT TO THE DEALER WITHOUT TOWING COSTS.