NHTSA Complaint #11387383 — 2012 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11387383
Vehicle	2012 CHEVROLET MALIBU
Component	STEERING
Date of Incident	January 6, 2021
Date Filed	January 10, 2021
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

ON WEDNESDAY JANUARY 6, 2021, I WAS ON MY WAY HOME FROM PICKING MY SON UP FROM SCHOOL WHEN I WENT TO MAKE A LEFT TURN FROM THE CENTER DIVIDER AND MY STEERING WHEEL WOULD NOT TURN! THIS CAUSED ME TO MAKE AN EMERGENCY STOP IN THE MIDDLE OF THE BUSY CITY STREET AND TO PARK UP ON THE CURB TO AVOID ONGOING TRAFFIC. I TRIED TO TURN THE WHEEL MANUALLY WITH A LOT OF STRENGTH BUT IT DID NOT MOVE. THEN A WARNING SIGNAL APPEARED SAYING (POWER STEERING). I TURNED THE CAR OFF AND BACK ON TO SEE IF THIS HELPED, IT DID. AFTER I GOT HOME I DID NOT DRIVE THE CAR ANYMORE. I AM WAITING TO SEE IF THIS REPAIR IS COVERED UNDER CHEVROLET'S WARRANTY REGARDING EPS (ELECTRICAL POWER STEERING) VEHICLES.

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