NHTSA Complaint #11387040 — 2014 GMC SIERRA 1500

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED WHILE APPROACHING A STOP SIGN, THE VEHICLE BEGAN TO SHAKE FORCEFULLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LIBERTY BUICK GMC (9028 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (704) 708-8000) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT ALSO STATED WHILE DRIVING AT LOW SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT DRIVER'S SIDE WHEEL AXLE. THE VEHICLE WAS TAKEN BACK TO LIBERTY BUICK GMC WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO GRIFFIN BUICK GMC (2500 W ROOSEVELT BLVD, MONROE, NC 28110, (704) 289-3135) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE STRUT TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO LIBERTY BUICK GMC AND THE REPAIRS COMPLETED. THE CONTACT ALSO STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED HE HAD THE TIRES REPLACED AND AN ALIGNMENT PERFORMED BUT CONTINUED TO HEAR THE ABNORMAL SOUND. THE VEHICLE WAS TAKEN BACK TO LIBERTY BUICK GMC AND THE CONTACT WAS INFORMED THAT THE GEARBOX NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.