NHTSA Complaint #11386737 — 2016 DODGE CHARGER

ONE DAY WHEN I WAS DRIVING, I HEARD A REALLY LOUD SOUND COMING FROM MY CAR THAT HURT MY EARS SO I DROVE BACK HOME UNDER 5 MILES PER HOUR BECAUSE WHATEVER WAS HITTING UNDER THE HOOD OF MY CAR WAS WAY TOO LOUD. AS I WAS PARKING IN MY SPOT AT HOME, MY CAR SHUT OFF COMPLETELY. COULDN'T EVEN PUT IT IN PARK AND SAID TO CHECK ENGINE. I ENDED UP HAVING TO GET MY CAR TOWED TO LITHIA OF DODGE TO LOOK AT IT TO SEE WHATS WRONG BECAUSE I COULDNT EVEN TURN MY CAR BACK ON AT ALL OR DO ANYTHING WITH IT IT WAS UNDRIVEABLE. I WAS TOLD THE DRIVESHAFT BROKE AND SLAMMED AGAINST THE ENGINE, TRANSMISSION, ANYTHING BASICALLY CONNECTED TO THE DRIVESHAFT WAS DAMAGED. THEY DIDN'T TOTAL IT OUT AND TOLD ME TO CALL MY INSURANCE BUT THEN THEY SENT ME ELSEWHERE TOO AND FOR 6 MONTHS I COULD NOT GET ANYTHING WORKED OUT. COME TO FIND OUT, THERE WAS A SAFETY RECALL ON 2016 DODGE CHARGERS FOR ONE OF THE REASONS BEING THE DRIVESHAFT NOT BEING TIGHTENED ENOUGH WHEN MADE OR SOMETHING THAT IT BROKE AND COULD POTENTIALLY LEAD TO AN ACCIDENT THAT COULD CAUSE INJURIES! I AM LUCKY THAT I DID NOT GET IN AN ACCIDENT OR HURT BECAUSE IT HAPPENED WHEN I WAS DRIVING. IT SAID THAT THE RECALL WAS COMPLETED BUT OF IT WAS, IT SHOULDNT HAVE BROKE ON MY CAR. I STOPPED PAYING MY LOAN AND EVERYTHING BECAUSE NO ONE WAS TOTALLING IT OUT OR SENDING ME TO SOMEONE WHO COULD HELP SO NOW MY CAR IS REPOSSESSED AND SAYS I STILL OWE ON IT WHICH I FEEL IS WRONG AND I SHOULDNT HAVE THE REPOSSESSION OR BE HAVING TO PAY ANYTHING ON IT.