NHTSA Complaint #11690668 — 2016 DODGE CHARGER

The contact owns a 2016 Dodge Charger. The contact purchased the vehicle, and the vehicle was taken for the Emissions Test; however, the vehicle failed the Emissions Test. The contact notified the dealer and was informed that some unknown sensors had been replaced, and to allow for a week for the vehicle to adjust. The vehicle was taken to the dealer, and the vehicle failed to start. The vehicle was not diagnosed. The contact stopped by the dealer to pick up the vehicle. The vehicle was restarted, and the contact drove the vehicle to the residence. The contact stated that in the evening, the vehicle failed to restart. After several attempts, the vehicle restarted. The contact stated that on a separate occasion, while driving 40 MPH, there was white smoke coming from the rear of the vehicle. The contact stated that there was a plastic burning odor and an abnormal fuel odor entering the vehicle through the A/C vents. There was no warning light illuminated. The vehicle was taken to the dealer. The contact requested that the vehicle have a full inspection, and the dealer refused. The contact was informed that the spark plugs and fuel pump needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.