NHTSA Complaint #11386400 — 2017 SUBARU CROSSTREK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11386400
Vehicle	2017 SUBARU CROSSTREK
Component	VISIBILITY/WIPER
Date of Incident	August 1, 2020
Date Filed	January 4, 2021
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I HAVE AN 'L' SHAPED CRACK IN MY WINDSHIELD THAT IS APPROXIMATELY 6"X6". THE WINDSHIELD SUSTAINED A SMALL CHIP FROM A ROCK STRIKE AND BEFORE I COULD GET THE SUPERFICIAL CHIP FIXED IT TURNED INTO A VERY LARGE 'L' SHAPED CRACK. THE ROCK STRIKE OCCURRED WHILE I WAS DRIVING ON THE HIGHWAY BUT THE SUBSEQUENT CRACK OCCURRED WHILE THE CAR WAS STATIONARY IN MY DRIVEWAY. I WAS SITTING IN THE CAR WHEN THE WINDOW CRACKED AND OTHER THAN IT BEING A SUMMER DAY THE CIRCUMSTANCES LEADING UP TO THE CRACKING WINDSHIELD WERE NORMAL. THE PICTURE PROVIDED WITH THIS COMPLAINT SHOWS THE CRACK. I TRIED TO OUTLINE THE CRACKED AREA WITH YELLOW TO MAKE IT MORE EVIDENT. THE OTHER LINES IN THE PHOTO ARE A REFLECTION OF THE OVERHANGING POWERLINES.

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