NHTSA Complaint #11386282 — 2017 GMC ACADIA

MY 2017 GMC ACADIA SHUT OFF LOST ALL POWER FOR A COUPLE MINS AT A BUSY INTERSECTION IN SEPTEMBER 2020. ALL POWER RESTORE AFTER SEVERAL MINUTES AND ATTEMPTS TO RESTART. I TOOK IN TO THE DEALERSHIP HOWEVER THEY COULD NOT DUPLICATE. NOW ON THE 28TH OF DECEMBER 2020, THE VEHICLE LOST ALL POWER AGAIN AT THE SAME BUSY INTERSECTION! NO POWER AT ALL! COULD NOT EVEN TURN MY HAZARD LIGHTS ON TO WARN TRAFFIC THAT WAS COMING UP BEHIND ME ON THE HIGHWAY! THE VEHICLE REMAINED LIKE THIS FOR 10-15 MINUTES! COULDN'T EVEN HAVE ANYONE PUSH IT OFF THE ROAD BECAUSE WE COULDN'T SHIFT IT TO NEUTRAL EITHER. I TOOK IT BACK TO THE DEALERSHIP AS GM ADVISED AND THEY STILL COULD NOT DUPLICATE. THE DEALERSHIP TRIED BUT CANNOT MAKE SENSE OF WHY THIS KEEPS OCCURRING RANDOMLY. I HAD MY SMALL CHILDREN IN THE CAR THIS TIME AND WE ARE LUCKY WE DID NOT GET REAR ENDED! I FEAR THAT MY FAMILY IS NOT SAFE IN THIS VEHICLE.