NHTSA Complaint #11386272 — 2017 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11386272
Vehicle	2017 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	December 5, 2020
Date Filed	January 3, 2021
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

AFTER OWNING MY CERTIFIED PRE-OWNED SUBARU FORESTER FOR 3 MONTHS I WOKE UP TO A LARGE SPIDER CRACK STARTING FROM THE TOP OF THE WINDSHIELD. THE VEHICLE WAS PARKED AT MY APARTMENT COMPLEX IN A PATROLLED LOT. IT WENT DOWNWARD ABOUT 8 INCHES IN LENGTH. NO ROCKS WERE HEARD OR VISUALLY OBSERVED TO IMPACT THE WINDSHIELD WHILE DRIVING THE VEHICLE. THE SOURCE OF THE CRACK APPEARS TO HAVE STARTED ON THE UNDERSIDE OF THE GLASS WHERE IT IS SEALED AT THE VERY TOP. THIS CRACK WAS NOT ABLE TO BE FELT WITH A FINGERNAIL WHICH IS HOW IT IS KNOWN TO BE UNDER THE GLASS.

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