NHTSA Complaint #11386257 — 2017 NISSAN ROGUE

WHILE DRIVING AT APPROXIMATELY 20MPH, WITH NO VEHICLE OR OBSTRUCTION IN FRONT OF ME, MY ROGUE AUTOMATICALLY BRAKED, FLASHED A WARNING BAR IN THE DASH, AND CAME TO A COMPLETE STOP WHILE PHYSICALLY SHAKING AND MAKING A GRINDING NOISE. THE CAR HAD ENGAGED THE AUTOMATIC EMERGENCY BRAKING SYSTEM WITHOUT CAUSE. THIS OCCURRED AT 8:00PM (NIGHT) AND ABOUT 20 FEET BEFORE A RAILROAD CROSSING ON A TWO-LANE STREET IN A RURAL TOWN, BUT THERE WAS NO TRAIN PRESENT. IT TOOK SEVERAL SECONDS TO REGAIN CONTROL OF THE CAR AND BEGIN DRIVING AGAIN. THE CAR FOLLOWING ME WAS FAR ENOUGH BEHIND TO AVOID A REAR COLLISION, AND WAS ABLE TO NAVIGATE AROUND MY STOPPED VEHICLE. I HAVE REPORTED THE OCCURRENCE TO FRED ANDERSON NISSAN OF ASHEVILLE, WHERE I PURCHASED THE VEHICLE ON SEPT. 29, 2020, AND AM WAITING FOR THEIR RESPONSE ABOUT CORRECTING THE PROBLEM.