NHTSA Complaint #11386200 — 2018 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11386200
Vehicle 2018 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage 21,476 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

CLICKING/GRINDING NOISE ON DECELERATION BETWEEN 1000-2000 RPM. I HAD THE NECESSARY TSB 18-2354 (REPROGRAM PCM FOR NOISE COMPLAINT) COMPLETED ON VEHICLE WITH NO CHANGE. I'VE READ MANY ARTICLES ABOUT THIS ISSUE AND NO ONE HAS HAD THEIR VEHICLE FIXED FROM THIS ISSUE. FORD HAS SAID THIS IS NORMAL BUT A CLICKING NOISE UNDER DECELERATION IS NEVER NORMAL ESPECIALLY WHEN IT STARTED HAPPENING AFTER DRIVING 500-1000 MILES ON THE VEHICLE. MY VEHICLE CURRENTLY HAS 22,000 MILES ON IT AND WHEN I FIRST BOUGHT THE VEHICLE AT 21,000 MILES IT NEVER MADE THE NOISE UNTIL ABOUT 500 MILES INTO IT. I FEAR THAT THE NOISE COULD BE CAUSING DEBRIS TO GET INTO THE ENGINE AND OR TRANSMISSION. I WISH FORD WOULD BE MORE SERIOUS ABOUT THIS ISSUE SINCE MANY PEOPLE HAVE HAD THIS PROBLEM WITH THEIR 2018-2019 FORD F-150 AND MUSTANGS. FORD SAYS THIS IS A NORMAL CHARACTERISTIC BUT IT CAN'T BE NORMAL IF THE NOISE WAS NEVER THEIR AND STARTS UP AFTER 500-1000 MILES OF DRIVING. MANY PEOPLE HAVE HAD THIS ISSUE AND IT HASN'T BEEN RESOLVED. PLEASE FIND A FIX. I JUST SPENT $33,000 ON A VEHICLE AND I DO NOT WISH TO SPEND MONEY TO REPLACE AN ENGINE OR TRANSMISSION.

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