NHTSA Complaint #11386170 — 2018 FORD TRANSIT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11386170
Vehicle	2018 FORD TRANSIT
Component	STRUCTURE:BODY
Date of Incident	December 7, 2020
Date Filed	January 2, 2021
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THIS VEHICLES ARE BUILT WITH TWO WENT OPENING ON TOP OF THE ENGINE HOOD. THIS WENT OPENINGS ARE FOR HEAT SYSTEM TO SUCK THE AIR IN FOR HEATING OR DEFROSTING. PROBLEM WITH THIS OPENINGS THEY ARE GETTING BLOCKED WITH SNOW OR ICE IN SNOWY WEATHER AND AREN'T ALLOWING ENOUGH AIR TO ENTER IN TO A VEHICLE TO HEAT IT. YOU CAN SOLVE THIS TURNING THE SWITCH TO INTERIOR CIRCULATION BUT AT THAT TIME ON THIS OPTION DEFROST FUTURE GOING OUT AND THERE IS NO WAY TO DEFROST WINDOWS BASICALLY IF THE WENT OUTSIDE ON TOP OF THE HOOD FROZEN OR BLOCKED WITH SNOW. THIS CREATES DANGEROUS DRIVING CONDITIONS. I REALIZE THIS IN THE LAST BIG SNOW STORM ON NORTHEAST WHERE WE GOT LOT OF SNOW. COMPANY LIKE FORD MOTOR SHOULD NOT MISSED SOMETHING LIKE THAT.

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