NHTSA Complaint #11241703 — 2018 FORD TRANSIT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11241703
Vehicle	2018 FORD TRANSIT
Component	STRUCTURE:BODY
Date of Incident	July 15, 2019
Date Filed	August 5, 2019
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2018 FORD TRANSIT. WHEN IT RAINED, WATER LEAKED INSIDE THE ENGINE COMPARTMENT AND DAMAGED THE COMPONENTS. WHEN THE CONTACT STARTED THE VEHICLE, HE HEARD AN ABNORMAL KNOCKING NOISE. THE CONTACT ALSO NOTICED THAT THE SEPARATOR FROM THE TOP OF THE HOOD TO THE WINDSHIELD HAD SEPARATED, ALLOWING WATER TO FLOW INTO THE ENGINE COMPARTMENT. THE CONTACT EVEN NOTICED THAT THE ROOF INSIDE THE DRIVER'S SIDE OF THE VEHICLE WAS WET AND THERE WAS WATER ON THE FLOOR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,000.

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