NHTSA Complaint #11690253 — 2018 FORD TRANSIT

The contact owns a 2018 Ford Transit. The contact stated that while driving approximately 40-60 MPH, the vehicle started vibrating abnormally and was almost uncontrollable. The contact held the steering wheel tightly. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the driveshaft coupling had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not included in a related recall. The manufacturer was not notified of the failure. The failure mileage was approximately 480,000.