NHTSA Complaint #11386075 — 2011 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11386075
Vehicle	2011 FORD ESCAPE
Component	STEERING
Date of Incident	November 19, 2020
Date Filed	January 2, 2021
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE DRIVING THE VEHICLE, THE POWER STEERING FAILED. I CONTINUED TO MY DESTINATION USING MANUAL STEERING AND PARKED THE VEHICLE. I COMPLETED MY ERRAND AND WHEN I STARTED THE VEHICLE THE POWER STEERING WAS WORKING. THE FOLLOWING DAY, I DROVE THE VEHICLE TO THE FORD DEALERSHIP WHERE MY WIFE BOUGHT IT TO HAVE IT CHECKED OUT BY THE SERVICE DEPARTMENT AND WAS TOLD THAT THE PROBLEM WAS WITH THE STEERING TORQUE SENSOR AND THAT IT SHOULD BE REPLACED. RATHER THAN REPAIR THE VEHICLE, WE TRADED IT IN FOR A NEW FORD ESCAPE.

Related Complaints for the 2011 FORD ESCAPE

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Recent Complaints for the 2011 FORD ESCAPE

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