NHTSA Complaint #11385954 — 2016 HYUNDAI SONATA

AT STOP SIGN TO TURN LEFT, STARTED AND STEERING WHEEL WOULD NOT TURN. FELT LIKE LOSS OF POWER STEERING. FORTUNATELY, NO OTHER CARS AROUND, I PUT GEAR IN REVERSE TO BACK UP BEFORE HITTING DITCH ON OTHER SIDE OF ROAD. I TURNED OFF CAR, RESTARTED AND WHEEL WORKED. STOPPED ON MAJOR HIGHWAY TO TURN AT LIGHT, HAPPENED AGAIN. MANAGE TO GET CAR TO POHANKA HYUNDAI SVC DEPT.. NEXT DAY, WAS TOLD IT WAS A SENSOR. CAR DROVE OK FOR A COUPLE OF DAYS AND THEN HAPPENED AGAIN, TWO DIFFERENT TIMES. WAITED UNTIL AFTER CHRISTMAS TO CALL POHANKA BUT DECIDED TO RESEARCH RECALLS ON THIS MODEL. DEC 30TH, STOPPED TO TURN LEFT ONTO STREET, STEERING LOCKED UP, ALMOST WENT IN DITCH CROSSING OVER 2 LANES. CUT OFF ENGINE WITH KEY, RESTARTED CAR, BACKED UP AND MANAGED TO GET OFF ROAD TO KEEP FROM BEING HIT BY ONCOMING VEHICLES. RESEARCHED TO FIND MANY COMPLAINTS WITH STEERING SINCE 2017! THIS IS DANGEROUS AND WANT HYUNDAI ACCOUNTABLE. I WANT TO KNOW WHAT THE PROBLEM IS AND IF IT CAN BE FIXED OR IF CAR NEEDS TO BE REPLACED.