NHTSA Complaint #11385711 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11385711
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	December 14, 2020
Date Filed	December 30, 2020
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER A 650 MILE DRIVE WITH NO IMPACTS TO WINDSHIELD OR PERCEPTIBLE CRACKS, PARKED THE CAR OVERNIGHT. IN THE MORNING, A CRACK HAD DEVELOPED FROM THE LOWER DRIVER SIDE OF THE WINDSHIELD MOVING UP AND TO THE PASSENGER SIDE. WITH NO FURTHER DRIVING, THE CRACK CONTINUED TO GROW TOWARD THE PASSENGER SIDE, SPLITTING INTO TWO CRACKS. THE SPONTANEOUS CRACK IS IN THE EYELINE. THE VEHICLE WAS STATIONARY WHEN THE CRACK FORMED AND HAS BEEN STATIONARY AS THE CRACK HAS GROWN. SEE PICTURES. ONE PHOTO IS WHEN FIRST DEVELOPED, (DECEMBER 14, 2020) SECOND IN ON DECEMBER 30, 2020 AFTER NO DRIVING AND THE CAR REMAINING STATIONARY FROM THE 14TH)..

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