NHTSA Complaint #11385608 — 2012 HYUNDAI SANTA FE

MY 2012 HYUNDAI SANTA FE I WAS DRIVING HOME ON THE FREEWAY, ALL OF A SUDDEN THE OIL LIGHT WENT ON. SO I IMMEDIATELY CHANGED LANES TO GET OFF THE FREEWAY. I THOUGHT I NEED TO GET OIL, THAN THE ENGINE LIGHT CAME ON! I REALIZED THAT I WAS LOSING POWER SO GOT TO THE SIDE OF THE ROAD OUT OF HARMS WAY. I TRIED TO TURN ON THE ENGINE. THERE WAS NOTHING. I GOT TOWED TO A AUTO REPAIR SHOP. AND LEFT THE CAR OVER NIGHT. IT WAS SO LATE TO LOOK AT CAR. IN THE MORNING I CALLED TWO DIFFERENT HYUNDAI DEALERSHIPS TO GET HELP ON PERHAPS AN ENGINE RECALL. AT BOTH PLACES THE FORWARD ME TO SOMEONE TO HELP ME, BUT BOTH LOCATION HUNG UP ON ME. SO I PAID A $500 FEE TO THE REPAIR SHOP TO LOOK AT MY CAR. THEY HAD TO REMOVE THE ENGINE AND FINALLY SAID IT WOULD NEED A REBUILT ENGINE AND LABOR AT A COST OF $6000. SO I COULD AFFORD THAT. A FRIEND LOOKED UP MY VIN NUMBER AND THAT THERE WAS A RECALL ON MY CAR. NOW I HAVE TO FIND A HYUNDAI SERVICE WHO WILL FIX MY RECALL PROBLEM. I NEED TO KNOW WHAT TO DO NEXT. I'M 75 AN MY HUSBAND IS 85. LOOKING TO RENT A CAR TODAY.