NHTSA Complaint #11385321 — 2020 JEEP GLADIATOR

THE DEFROSTER DOES IS NOT DESIGNED TO BLOW HOT AIR ACROSS THE ENTIRE WINDSHIELD RESULTING IN A SERIOUS VISIBILITY ISSUE DURING INCLEMENT WEATHER. IN ADDITION TO THE ICE BUILDUP ON THE WINDSHIELD THE WIPERS BECOME DISABLED BECAUSE THE AREA THAT THEY REST ON DOES NOT RECEIVE DEFROSTER HEAT. A QUICK SEARCH ONLINE REVEALS SEVERAL FORUMS AND VIDEOS OF OWNERS EXPERIENCING THE SAME ISSUES. IN ADDITION THE LED HEADLIGHT DESIGN COLLECTS SNOW AND ICE AND BECOMES COMPLETELY BLOCKED AND RESULTS IN ZERO VISIBILITY DURING SNOWY CONDITIONS. THE DEALER AND JEEP HAVE SAID THAT THERE IS NO FIX FOR EITHER PROBLEM. THE VEHICLE WAS IN MOTION AT 15 MPH WHEN THE ICING BEGAN AND DID NOT GET BETTER REGARDLESS OF SPEED,. THE JEEP GLADIATOR WINDSHIELD DEFROST AND LED HEADLIGHT DESIGNS ARE A HAZARD. BELOW IS A LINK TO THE EXACT ISSUE. HTTPS://WWW.JEEPGLADIATORFORUM.COM/FORUM/THREADS/DEFROSTER-ISSUES.36391/