NHTSA Complaint #11385267 — 2020 CADILLAC CT5

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11385267
Vehicle	2020 CADILLAC CT5
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2020
Date Filed	December 28, 2020
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2020 CADILLAC CT5. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE SERVICE SAFETY RESTRAINT SYSTEM AND AIR BAG WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - DUBLIN CADILLAC (4200 JOHN MONEGO CT, DUBLIN, CA 94568: (925) 526-4384) AND MATAGA BUICK GMC CADILLAC (3261 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 951-2600) HOWEVER, THE MECHANICS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20.

Related Complaints for the 2020 CADILLAC CT5

Other ELECTRICAL SYSTEM Complaints

#11712001 — January 20, 2026 — The electronic exterior door handle on my CT5 has failed and raises a concern of what if there was an accident and no...

#11705360 — December 16, 2025 — The contact owns a 2020 Cadillac CT5. The contact stated that the check engine warning light was illuminated. The con...

#11683415 — August 27, 2025 — CT5 2020 Doors will not unlock.

#11439475 — November 5, 2021 — I have had many issues with Onstar failing. I bought the 2020 Cadillac CT5 AWD 10/2020. It took Onstar over a month t...

#11428695 — August 11, 2021 — There are multiple issues with the electrical / electronics The dealer has never found any data in the systems that ...

Recent Complaints for the 2020 CADILLAC CT5

#11710542 — POWER TRAIN — January 12, 2026 — While slowing down vehicle felt as if it was put into park momentarily, which cause car to slide on ice. After readin...

#11708590 — UNKNOWN OR OTHER — January 3, 2026 — While key FOB is operational, next to car door and under moderate temperature conditions, the exterior door handle(s)...

#11705360 — ENGINE AND ENGINE COOLING — December 16, 2025 — The contact owns a 2020 Cadillac CT5. The contact stated that the check engine warning light was illuminated. The con...

#11705360 — STRUCTURE:INTERIOR PANELS:DASHBOARD — December 16, 2025 — The contact owns a 2020 Cadillac CT5. The contact stated that the check engine warning light was illuminated. The con...

#11701649 — STRUCTURE:BODY — November 26, 2025 — Door handle opening mechanism has not been working correctly for over a year. Multiple attempts to open the door wil...