NHTSA Complaint #11701649 — 2020 CADILLAC CT5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11701649
Vehicle 2020 CADILLAC CT5
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Door handle opening mechanism has not been working correctly for over a year. Multiple attempts to open the door will finally work and the door will open. This is a life safety issue that I have taken up with GM multiple times now and they refused to cover the vehicle. When looking online, dozens of other individuals have also complained about this exact issue.

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