NHTSA Complaint #11385009 — 2018 FORD F-150 STRUCTURE:BODY

Complaint Details

ODI Number	11385009
Vehicle	2018 FORD F-150
Component	STRUCTURE:BODY
Date of Incident	December 25, 2020
Date Filed	December 26, 2020
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DOOR LATCHES ARE FREEZING OPEN/CLOSED. DEALER HAD ME DRIVE IT TO THEM TO FIX IT, WHICH I DID SO WHILE HOLDING THE DOOR CLOSED. I AM BEING TOLD THIS IS NOT A RECALL BUT A TECHNICAL FIX. THAT IS UNBELIEVABLE TO ME, IT'S A $40,000 VEHICLE WITH DOOR LATCHES THAT COULD ALLOW A PERSON SEATED TO LITERALLY FALL OUT ONTO THE HIGHWAY. THIS HAS TO BE FIXED. IT HAPPENED WHEN TEMPERATURES GOT BELOW FREEZING, ABOUT 15 DEGREES, WHILE STATIONARY AT HOME.

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