NHTSA Complaint #11384711 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11384711
Vehicle	2016 HONDA PILOT
Component	ELECTRICAL SYSTEM
Date of Incident	December 8, 2020
Date Filed	December 23, 2020
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHEN THE CAR IS STARTED, DASHBOARD DISPLAYS MESSAGE "KEYLESS START SYSTEM PROBLEM." THIS IS BEING REPORTED FREQUENTLY ON THE INTERNET AND APPEARS TO BE A COMMON PROBLEM FOR THIS VEHICLE. WHEN IT OCCURS, THE AUTOMATIC WALK AWAY DOOR LOCK FEATURE ALSO QUITS WORKING. SUPPOSED FIX IS TO REPLACE THE START/STOP SWITCH WHICH I DID. THIS RESOLVED THE DASHBOARD ERROR MESSAGE BUT NOT THE AUTOMATIC LOCK ISSUE. THIS SAME RESULT IS BEING REPORTED FREQUENTLY ON THE INTERNET AND THE PROBLEM IS BEING REPORTED FOR HONDA PILOTS BEGINNING WITH THE 2016 MODEL AND CONTINUING UP TO THE 2021 MODEL.

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