NHTSA Complaint #11384646 — 2010 DODGE JOURNEY ELECTRICAL SYSTEM

Complaint Details

ODI Number	11384646
Vehicle	2010 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	December 22, 2020
Date Filed	December 23, 2020
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CAR INTERMITTENTLY DOES NOT START. IT HAPPENS ON A DAILY BASIS. REPLACED STARTER, BATTERY, ALTERNATOR, FUSES, CLEANED ALL CONNECTORS, SOLENOID , NEUTRAL SAFETY SWITCH.. STILL HAS ISSUES. YOU HAVE TO PUT THE CAR IN NEUTRAL TO GET IT STARTED. KEY FOB WON'T START CAR, IT JUST CLICKS. PUTTING THE KEY IN THE IGNITION WONT START THE CAR. I'VE HAD THE CAR FOR 3 MONTHS AND IT SPENT 1 MONTH WITH THE MECHANIC. NOTHING SEEMS TO FIX THIS PROBLEM AND DODGE WON'T HELP US.

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