NHTSA Complaint #11384259 — 2014 FORD EDGE

BOUGHT VEHICLE APPROX 1.5 YEARS AGO FROM A CHRYSLER DEALER WITH 28000 MILES. PRESENTLY ABOUT 46000 MILES. WHILE DRIVING AT CITY SPEED, CAME TO A RED LIGHT AND STARTED SMELLING THIS ODOR OF BURNT DIFFERENTIAL FLUID OR ROTTEN EGG SMELL. IMMEDIATELY CALLED DEALER AND MADE APPT, FOR FOLLOWING DAY. WE WERE TOLD IT WAS NOT THE CATALYTIC CONVERTER (WHICH WE THOUGHT IT WAS AND UNDER WARRANTY), BUT IT WAS THE CPU UNIT. WE WERE ALSO TOLD IT WOULD COST US $3000.00 . THE WARRANTY ON THE UNIT IS 5 YEARS OR 60000 MILES. WHICHEVER COMES FIRST. HOW COULD THIS HAPPEN ON A UNIT THAT NORMALLY LASTS A LIFETIME. ESPECIALLY AT 46000 MILES. WE DID SOME RESEARCH BECAUSE DEALER SAID THEY CANNOT WARRANTY OR EVEN CHECK WITH MANUFACTURE ON WARRANTY. WE FOUND THAT THIS IS A COMMON DEFECT WITH THE 2014 FORD EDGE ANF FORD KNOWS THE ISSYE AND WILL NOT DO ANYTHING TO RECALL OR REPAIR ANY OF THESE ISSUES. WE DONT HAVE $3000 DOLLARS TO REPAIR THE ISSUE BUT AM DISAPPOINTED THAT WE HAVE TO MAKE A KNOWN REPAIR ON A VEHICLE BOUTGHT A YEAR AND A HALF AGO THAT SHOULD NOT HAPPEN. THERE HAVE BEEN NEWS REPORTS ON TV ABOUT THIS PARTICULAR ISSUE ON ITS SAFETY . HTTPS://BC.CTVNEWS.CA/MOBILE/FORD-OWNER-FEARS-FOR-HER-SAFETY-AFTER-SERIOUS-CAR-MALFUNCTION-1.3139692 . PLEASE ADVISE AND CHECK THIS NEWS REPORT. RIGHT NOW THIS VEHICLE WE SPENT $22000 THOUSAND IS PARKED AND CANNOT BE DRIVEN BECAUSE IT'S TOO DANGEROUS