NHTSA Complaint #11384162 — 2018 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11384162
Vehicle	2018 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	December 19, 2020
Date Filed	December 19, 2020
Mileage	17,715 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THIS IS THE SECOND TIME IN TWO WEEKS THAT OUR VEHICLE HAS FAILED TO START. A WEEK AGO IT LEFT US STRANDED AT A WALMART, AND TODAY IN OUR DRIVEWAY...THERE ISN'T ANY ELECTRICAL DEVICE IN THE CAR THAT WILL ENERGIZE. THE CAR WON'T EVEN RESPOND TO THE VEHICLE KEY FOB. WE CAN'T FIND ANY RECALLS ON OUR VEHICLE...BUT WE NOTICE YOU HAVE SEVERAL COMPLAINTS (401) WITH MANY BEING ELECTRICAL ISSUES ' FAILURES. THIS VEHICLE WAS STATIONARY DURING BOTH OF THE DESCRIBED ISSUES. I THINK THIS TIME TOTAL BATTERY FAILURE HAS OCCURRED. PLEASE NOTE THERE WEREN'T ANY INDICATORS WARNINGS THAT THE BATTERY WAS GOING TO FAIL. THIS VEHICLE IS LESS THAN THREE YEARS OLD, WITH JUST UNDER 18,000 MILES NEVER DRIVEN ANYWHERE IN SNOW AREAS WHILE DEICERS WERE IN USE. WILL BE CONTACTING SUBARU THIS AM FOR ASSISTANCE

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