NHTSA Complaint #11384135 — 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11384135
Vehicle	2016 FORD FOCUS
Component	POWER TRAIN
Date of Incident	January 1, 2020
Date Filed	December 18, 2020
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

VEHICLE SHUDDERS WHEN ACCELERATING FROM A STOP. ON SEVERAL OCCASIONS MY VEHICLE HAS STALLED WHILE ACCELERATING ONTO THE FREEWAY, PUTTING ME AT RISK OF BEING REAR ENDED. I TOOK MY FORD FOCUS IN TO A FORD DEALERSHIP AND WAS INFORMED THAT MY CLUTCH HAD FAILED, BUT THAT IT ALSO HAD PREVIOUSLY BEEN REPLACED JUST 2.5 YEARS PRIOR. MY CAR IS A 2016 WITH UNDER 70,000 MILES. I WAS INFORMED OF A LAWSUIT INVOLVING THE TRANSMISSION IN THE FORD FOCUS FOR THE YEAR OF MY VEHICLE, BUT WAS THEN ADVISED THAT MY TRANSMISSION IS NOT ELIGIBLE FOR THE SETTLEMENT AND REPLACEMENT. I HAVE KEPT UP ON REGULAR OIL CHANGES AND VEHICLE MAINTENANCE. THE CLUTCH SHOULD NOT FAIL TWICE WITHIN 3 YEARS.

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