NHTSA Complaint #11383214 — 2020 TOYOTA HIGHLANDER UNKNOWN OR OTHER

Complaint Details

ODI Number	11383214
Vehicle	2020 TOYOTA HIGHLANDER
Component	UNKNOWN OR OTHER
Date of Incident	November 28, 2020
Date Filed	December 13, 2020
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WE WERE DRIVING IN THE FREEWAY AND SUDDENLY WE HEARD LIKE A "BANG" SOUND, LIKE AN EXPLOSION. WE LOOKED AROUND US AND WONDERED WHAT IT WAS. THEN WE HEARD THE AIR FROM THE ROOF SEEPING THROUGH AND WE TOOK AN EXIT, IT WAS A SHATTERED SUNROOF. SINCE THE RAIN IS IN THE FORECAST AND WE WERE GOING ON A CROSS COUNTRY VACATION, WE USED A FLEX TAPE TO PREVENT FOR THE GLASS TO KEEP SHATTERING AND FROM THE RAIN.

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