NHTSA Complaint #11383148 — 2010 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11383148
Vehicle 2010 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage 105,543 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I GOT THE VEHICLE APRIL 12TH,2019 DRIVING TO WORK VEHICLE CHECK ENGINE LIGHT CAME ON THEN DIED. OIL CHANGE END OF OCT THROUGH MIDAS. TOWED TO GM PART OF CLASS ACTION LAWSUIT BERMAN B MOTORS CLAIM BEING DENIED AS SAYING OUTSIDE OF SCA DATE. THEY SAY SCA DATE 12/14/2009 THE VEHICLE WASN'T MADE UNTIL JUNE OF 2010. I HAD IT TOWED IN 12/11/2019 THEY COULDN'T SERVICE IMMEDIATELY AS RURAL AREA AND OTHER VEHICLES WAITING BEFORE MINE. GOT VEHICLE OUT 1/28/2020. CLAIM WAS DENIED SAYING WAS OUTSIDE SCA DATE. CAUSE FOUND BY TECH WAS ENGINE DAMAGE DUE TO EXCESSIVE OIL CONSUMPTION. MANY ENGINE PARTS WERE REPLACED. TIMING CHAIN AND VALVES WERE COVERED BY GM WHEN MGR OF ART HASSLER SEEN IT WAS A EQUINOX THEN PUT BACK IN LINE BECAUSEOF DATE THE REPAIR HAD TO BE DONE. 2300.00 AND OVER TO GET OUT. 2 SERVICE PAPERS. NO OIL LIGHT CAME ON. MAY STILL HAVE DEBRIS IN ENGINE. NEEDS EXHAUST MANIFOLD,BALL JOINTS JUST HAD FRONT BRAKES REPLACED AND SENSOR THAT SAID ALL WHEEL DRIVE IS OFF FEATURE AT MIDAS. ITS ALWAYS SOMETHING. GM SHOULD DO SOMETHING THEY SHOULD HAVE APPROVED MY CLAIM AS IT WAS IN THE SHOP THE WHOLE TIME FROM 12/11/2019 TO 1/28/2020. THEY HAVEN'T OFFERED ANY RESOLUTION OR MONEY OFF A NEW VEHICLE NOTHING. SOMETHING NEEDS TO BE DONE. THERE ARE TOO MANY OF US WHO HAVE HAD THE SAME EXACT PROBLEMS. THANK YOU FOR YOUR TIME.

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