NHTSA Complaint #11383046 — 2015 RAM 2500

TL* THE CONTACT OWNS A 2015 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AS THE VEHICLE SHIFTED TO 4TH GEAR. THE CONTACT STATED THAT THE RPM REVVED IN MANUAL SHIFT MODE. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD TURNED THE VEHICLE OFF AND BACK ON WHICH RESUMED BACK TO NORMAL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER'S CHRYSLER DODGE JEEP RAM (48 KELLY ISLAND RD, MARTINSBURG, WV 25401, (888) 373-4929) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SHIFTER SOLENOID VALVE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.