NHTSA Complaint #11382845 — 2013 BMW X3

BOUGHT 2013 BMW X3 WITH ABOUT 90,000 MILES ON IT. IN 2/2020 HAD ENGINE OIL PRESSURE LOW LIGHT COME ON AND TOOK TO BMW DEALERSHIP. THEY COULD NOT IDENTIFY A PROBLEM OTHER THAN A MINOR LEAK AND SUGGESTED REPLACING GASKET; IF OIL LIGHT CONTINUED TO COME ON TO BRING IT BACK AND NEXT OPTION WOULD DRAINING OIL/INSPECTING OIL PUMP WITH CAMERA; ALSO MADE COMMENT REGARDING NEEDING TO POSSIBLY REPLACE TIMING CHAIN BUT DUE TO COST WAS THE LAST OPTION. THE BMW STAFF DID NOT MAKE ME AWARE OF WHAT I LATER BECAME AWARE OF... BMW X3 HAVING ISSUES WITH THE CHAIN GUIDE, LATER LEADING TO TIMING ISSUES/ENGINE FAILURE. THE LIGHT CAME ON AGAIN SO I TOOK THE CAR TO AN INDEPENDENT SHOP THAT SPECIALIZES IN FOREIGN CARS. THEY COULD NOT SEE ANYTHING MAJOR AFTER NUMEROUS TEST DRIVES; ENGINE CLEANER WAS ADDED; OIL CHANGED. LIGHT WOULD COME ON OCCASIONALLY (ONCE EVERY MONTH); WOULD PULL OVER, WAIT FOR CAR TO COOL DOWN AND RESTART... NO LIGHT RETURNED. TOOK CAR FOR ANOTHER OIL CHANGE AND MECHANIC REPORTED NOT EVEN SEEING THE ERROR CODES WHEN DIAGNOSTIC COMPLETED? DROVE FOR ANOTHER SEVERAL MONTHS UNTIL LATE OCTOBER, EARLY NOVEMBER WHEN CODES STARTED BACK ON OCCASION. IN NOVEMBER, HAD LEFT THE CAR IDLING TO FOR QUICK STOP AND WHEN ATTEMPTING TO PULL OUT OF DRIVEWAY, THE CAR STALLED. IT SOUNDED LIKE IT WANTED TO START BUT WOULD NOT. WAS 1/2 IN DRIVEWAY AND 1/2 OUT INTO ROAD BLOCKING TRAFFIC. WAS ABLE TO GET PUSHED OUT OF ROAD; STILL WOULD NOT START. TOWED- MECHANIC REPORTED TIMING CHAIN HAD SLACK, CAUSING TIMING ISSUE AND ENGINE TO STOP. MECHANIC ALSO DID RESEARCH ON PROBLEM AND LOCATED CLASS ACTION SUIT. AFTER RESEARCHING REALIZED THERE WERE WARNING SIGNS AND IF BMW DEALER WOULD HAVE BEEN UP FRONT ABOUT WHAT WAS ALREADY KNOWN (TIMING CHAIN GUIDE ISSUES); THE PARTS COULD HAVE BEEN REPLACED 8.5 MONTHS AGO WITHOUT CAR SUDDENLY STOPPING. LUCKILY LOCAL AND NOT ON HIGHWAY WHILE DRIVING 65 MILES AN HOUR.