NHTSA Complaint #11378408 — 2019 TESLA MODEL X

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11378408
Vehicle	2019 TESLA MODEL X
Component	SUSPENSION
Date of Incident	April 8, 2020
Date Filed	December 8, 2020
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I BOUGHT THIS CAR NEW IN 2019 AND AFTER A FEW MONTHS OF DRIVING THE CAR DEVELOPED THIS HORRIBLE SHUDDER AS YOU ACCELERATE BETWEEN 30-40MPH. I BROUGHT THE CAR IN FOR REPAIR AND WAS TOLD THERE WAS NO FIX FOR IT. AFTER I CONTACTED AN ATTORNEY TESLA REPLACED THE AXLES ON THE CAR. TESLA TOLD ME THAT IF I ACCELERATED HARD ON THIS CAR I WOULD VOID THE WARRANTY. PROBLEM I USE THIS FOR WORK AS A DOCTOR IN THE HOSPITAL AND I DO NOT HARD ACCELERATE THIS CAR. NOW IMAGINE IF I HAD TO HARD ACCELERATE TO GET ON A HIGHWAY OR PASS SOMEONE. LOOK AT THE NUMBER OF COMPLAINTS. THIS CAR NOW SITS IN MY DRIVEWAY AND NOW HAVE ANOTHER CAR WHILE I PURSUE THE LEMON LAW

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