NHTSA Complaint #11378297 — 2016 FORD F-250

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11378297
Vehicle	2016 FORD F-250
Component	ENGINE
Date of Incident	December 2, 2020
Date Filed	December 7, 2020
Mileage	110,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE REDUCTANT HEATER AND SENDER ASSEMBLY FAILED CAUSING THE MALFUNCTION INDICATOR TO LIGHT. THIS IS THE SAME PROBLEM ADDRESSED FOR THE 2011-2015 MODEL YEAR PER CUSTOMER SATISFACTION PROGRAM 18M01. THE FAULT WAS CONFIRMED BY RIVERTOWN FORD IN COLUMBUS GA VIA DIAGNOSTIC TOOL. CLEARLY THE ISSUE PER CUSTOMER SATISFACTION PROGRAM 18M01 REMAINS AND IS AFFECTING 2016 MODEL YEAR.

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