NHTSA Complaint #11378186 — 2014 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11378186
Vehicle 2014 JEEP GRAND CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 91,150 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I WAS DRIVING ON HIGHWAY 26 WEST BOUND IN OREGON JUST OUTSIDE OF PORTLAND. MY CAR HAS ECODIESEL ENGINE IN IT. I USUALLY BUY GAS WHEN IT IS ABOUT A QUARTER TANK OF FUEL. I HAD ABOUT QUARTER TANK OF FUEL AND ABOUT 150 MILES RANGE LEFT. I WAS ON THE LEFT LANE AND TRAVELING AT ABOUT 60 MPH. ALL THE SUDDEN MY ENGINE STOPPED INSTANTLY ON THE LEFT LANE OF HIGHWAY 26. ALL THE CARS BEHIND ME HIT THE BRAKES NOT TO REAR END ME. MY CAR'S ENGINE STOPPED AND SLOWED DOWN SO QUICKLY. IT WAS SCARY. I TRIED TO PULL OVER TO THE RIGHT SIDE OF THE HIGHWAY. ONCE THE CAR WAS PARKED, IT SAID THAT BATTERY SAVING MODE. IT WOULD CRANK UP BUT NOT START THE ENGINE. I CALLED A MOBILE MECHANIC OVER. HE CHECKED THE BATTERY AND ALTERNATOR AND SAID THE BATTERY IS STRONG AND NO BLOWN FUSES WHATSOEVER. HE THEN WENT UNDER THE CAR AND LISTEN THE FUEL PUMP AND SAID THAT IT SOUNDS VERY BAD.HE HAD BELIEFS THAT I HAD PROBLEMS WITH MY FUEL SYSTEM, MAYBE A BROKEN FUEL PUMP. HE READ THE CODES OUT OF CAR COMPUTER AND THEY ALL WERE RELATED TO THE FUEL SYSTEMS. I STARTED DOING SOME ONLINE RESEARCH AND FOUND OUT THAT JEEP GRAND CHEROKEES HAS A FAULTY DESIGN OF FUEL TANKS AND IF THE FUEL GOES BELOW THE QUARTER TANK LEVEL. THEN PUMP DOES NOT WORK PROPERLY. UPON READING THIS, I CALLED A FRIEND WHO BROUGHT ME 5 GALLONS OF DIESEL AND WE PUT THE DIESEL INSIDE THE TANK AND THE CAR STARTED IMMEDIATELY. I DROVE IT TO A NEAR BY GAS STATION AND FILED UP THE TANK FULL. I THINK THIS CAR HAS SOME SORT OF FAULTY DESIGN OF FUEL PUMP. IT WILL CAUSE A FATAL ACCIDENT IF IT DOES NOT GET CORRECTED BY THE MANUFACTURER AS SOON AS POSSIBLE. WHEN THE ENGINE STOPPED SUDDENLY, THE CAR ACTUALLY SWERVED AROUND LITTLE BIT. THIS INCIDENT COULD HAVE ENDED FATALLY IF I WAS NOT QUICK ENOUGH. I AM WRITING THIS TO LET YOU GUSY KNOW ABOUT THIS FLAW ABOUT GRAND CHEROKEE ECODIESELS 3.0 ENGINES.

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